It’s frustrating when you enter your details and the screen stays blank. Usually, it’s not a problem with your property—it’s just a small technical or data mismatch.
Subscribe our Channel
The “Wrong Jurisdiction” Trap
Cities are divided into “Wards” or “Divisions.” If you select the wrong City Survey Office (CTSO) or Tehsil, your CTS number won’t show up even if it’s correct.
-
The Fix: Double-check your Sale Deed or Index II. It explicitly mentions the “Registration Office” or “Peth/Village” your property belongs to. Select that exact name in the dropdown.
Format Errors (The “/” and “-” Issue)
CTS numbers often look like 123/A or 456/1. The online portal is very picky about how you type this.
-
The Fix:
-
Try entering the number without any special characters (e.g.,
123Ainstead of123/A). -
If it has a sub-division, try searching for the main number first (e.g., just
123) to see if a list of sub-plots appears.
-
Searching for “Rural” vs “Urban”
A common mistake is searching for a city property on the 7/12 (Satbara) portal.
-
The Fix: In 2026, the portals are separate. Use the Property Card portal for urban/city areas and the 7/12 portal only for agricultural or rural land.
“Data Not Digitized”
If your building is very old or located in a newly developed suburban “Gaothan” area, it might not have been uploaded to the 2026 digital grid yet.
-
The Fix: Search for your property using the Owner’s Name instead of the CTS number. If the name shows up, you can find the digitized CTS number linked to it.
The “Promulgation” Phase
Some areas in 2026 are undergoing “Re-surveying” (Promulgation). During this time, the old CTS number is replaced by a new one.
-
The Fix: Check your latest Property Tax Bill. Municipal corporations usually update the new CTS number or ULPIN on your tax receipt before the land portal reflects it.
Still No Luck? Try This “Hidden” Trick
If the online portal fails, look for your Index II document (usually attached to your registration papers).
-
Look for the “Schedule” section. It often lists an alternative Survey Number or Gat Number.
-
Try searching with those numbers on the Bhu-Naksha portal. Sometimes the map will load, and clicking on your plot will “reveal” the correct digital CTS number you should be using.
💡 Final Tip for your Readers
If all online methods fail, visit the City Survey Office (CTSO) in person. In 2026, you can submit a “rectification application” (e-Chawadi) to get your records corrected and uploaded to the live server within 15 days.