For the millions of Spice Money Adhikaris (merchants) serving rural and semi-urban India, the portal is the heartbeat of their business. In 2026, the login process has been reinforced with advanced security measures like Face Authentication and strict Device Binding to protect both agent commissions and customer funds.
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1. Spice Money B2B Portal Login (Desktop/PC)
The web portal is ideal for busy “Smart Banking Points” where multiple services like AePS and Bill Payments are handled simultaneously.
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Official URL: b2b.spicemoney.com
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Step 1: Enter your Adhikari ID (e.g., SDL123456).
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Step 2: Provide your password. Note: If you haven’t changed your password in the last 90 days, the system may prompt an automatic reset for security.
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Step 3: Complete the 2-Step Verification. An OTP will be sent to your registered mobile number. In 2026, the portal also supports QR Code Login via the Adhikari App for faster access.
2. Spice Money Adhikari App Login (Mobile)
The mobile app is optimized for the latest Android versions. However, users on older devices (pre-2022 models) may face compatibility issues with the latest April 2026 updates.
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Daily Self-Authentication: To start your workday, the app requires a mandatory Self-KYC. While fingerprint biometric was common, the 2026 update has transitioned primarily to Face Authentication for daily login.
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Device Binding: You can only stay logged in on one mobile device at a time. Switching phones requires a full re-verification process, including an OTP and potentially a live video KYC if the device is unrecognized.
3. Recovering Your Credentials
If you are getting a “Login Error” or have forgotten your details, do not attempt to login more than three times, or your account will be temporarily locked.
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Forgot Password: Click “Forgot Password” on the login screen. You will need your Adhikari ID and the OTP sent to your phone to set a new, strong password (using a mix of letters, numbers, and symbols like @).
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Adhikari ID Recovery: If you’ve forgotten your ID, use the “Find My ID” feature by entering your registered mobile number. Your ID will be sent to you via SMS.
💡 Troubleshooting & Security Tips for 2026
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The “Invalid Security Pin” Error: This often happens if your mobile’s date and time aren’t set to “Automatic.” Ensure your device clock is synced with the network time.
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Face Scan Failure: Ensure you are in a well-lit area and not wearing a mask or dark glasses during the daily authentication.
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Phishing Alert: Spice Money employees will never ask for your OTP or password over a phone call. If anyone asks for these details to “update your KYC,” hang up immediately.
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Official Support: Reach out to [email protected] or call their 24/7 helpline at 0120-5077786.