BharatKosh Payment & Status 2026 — Track, Refund & NEFT Guide | bharatkosh.gov.in

Seeing a “Failure” page after a BharatKosh payment doesn’t always mean the payment actually failed — and re-attempting it can result in paying twice for the same purpose. If your bank account shows a deduction despite a failure message, the official guidance is explicit: don’t pay again.

BharatKosh — officially the Non-Tax Receipt Portal (NTRP), an initiative of the Office of the Controller General of Accounts, Ministry of Finance. Provides a single platform across all central government ministries and departments to deposit fees, fines, and other non-tax payments — covering RTI application fees, dividend/interest receipts, spectrum charges, student form/magazine purchases, and similar government dues.

Official Portal: bharatkosh.gov.in

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Quick Answer: Track payment: bharatkosh.gov.in → “Track Your Payment” → verify via OTP (mobile/email) → view status Payment showed “Failure” but amount deducted? Do NOT re-pay — check status first; the amount will be credited to the government account regardless Refund: Raise a request with your DDO within 15 days of the transaction if a genuine error occurred Challan download: Available 2 days after a successful transaction

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What BharatKosh Is Actually Used For

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Making a Payment — Step by Step

Step 1: Visit bharatkosh.gov.in

Step 2: Select “Quick Payment” for a one-time payment, or register for full account access if you’ll be making repeat payments

Step 3: Choose the relevant Depositor Category — Individual, Corporate/Commercial Undertaking, Government Employee, or PAO/DDO

Step 4: Search and select the specific Purpose of payment from the available list

Step 5: Fill in Depositor details — name, contact information, amount

Step 6: Review all details carefully — especially Purpose, PAO Code, and DDO Code, as incorrect selection here is not the department’s responsibility to fix later

Step 7: Select payment mode — Net Banking, Debit Card, or Credit Card

Step 8: Check applicable User Charges if shown

Step 9: Enter Captcha → proceed to payment gateway → complete transaction

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⭐ Payment Shows “Failure” But Money Was Deducted — What to Do

This is explicitly addressed in BharatKosh’s own user guide: if you’re redirected to a failure page after a transaction, but your bank account shows the amount was debited, do not re-initiate payment for the same purpose. The amount will be credited to the government account regardless — this is a confirmed processing-display issue, not a lost payment.

What to do instead:

Step 1: Visit bharatkosh.gov.in → “Track Your Payment”

Step 2: Verify your identity via OTP

Step 3: Locate the transaction in question and check its actual status

Step 4: If it shows as approved/processed despite the earlier failure page, your payment is fine — no further action needed

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NEFT/RTGS Payment — Separate Process

If you don’t have access to Net Banking or card-based payment, BharatKosh supports NEFT/RTGS as an alternative — but this requires extra steps most users miss.

Step 1: Register specifically as a NEFT-based user on BharatKosh (separate from regular registration)

Step 2: Generate the Challan (GAR-7)/Deposit Slip through the BharatKosh system

Step 3: Use this generated format to remit the amount via your bank’s NEFT/RTGS facility (intra-bank transfer)

Step 4: After payment, return to BharatKosh → “Track Your Payment”

Step 5: Enter the UTR Number provided by your bank against this transaction

Step 6: Wait for verification — once confirmed, you can print/download the GAR-7 challan

If your GAR-7 won’t print after entering UTR: First double check the UTR number itself is entered correctly — this is the most common cause of this specific issue.

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Tracking Payment Status — Step by Step

Step 1: Visit bharatkosh.gov.in/TrackTransaction/VerifyUser

Step 2: Fill in your details

Step 3: Enter the OTP received on your registered mobile/email

Step 4: Click Verify

Step 5: Locate your transaction — for NEFT/RTGS payments, look for the “Enter UTR No.” column specifically

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Refund / Chargeback Process

A refund applies only where a genuine error exists — confirmed debit from your account, with GAR-6 documentation available, and the amount having actually reached the PAO’s (Pay and Accounts Office) account.

Step 1: Raise your refund/dispute request with the concerned DDO (Drawing and Disbursing Officer) within 15 days of the transaction

Step 2: The DDO will acknowledge your request via email

Step 3: DDO conducts due diligence — verifying evidence of fraudulent use or genuine processing error

Step 4: If accepted, refund is processed as per Government Financial Rules (GFR) through a financial sanction

Chargebacks are typically raised for: service not rendered despite payment, fraudulent card use, or transaction processing errors.

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Downloading Your Challan

Challan generation and download is available starting 2 days after the transaction date.

Step 1: Login to “Track Your Payment” page after this 2-day window

Step 2: Locate your completed transaction

Step 3: Download the Challan for your records

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Donating to Swachh Bharat Kosh

Step 1: Visit bharatkosh.gov.in → select “Donate to Swachh Bharat Kosh”

Step 2: Select Depositor type — Individual, Corporate/Commercial Undertaking, Government Employee, or PAO/DDO

Step 3: Provide payment purpose and donor name

Step 4: Fill in Depositor Category, Purpose, Amount, and Payment Period/Frequency (all mandatory)

Step 5: Click Add → Next → proceed through standard depositor details and payment steps

Step 6: Confirm and complete payment

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Common Problems + Fix

“Failure page shown, amount deducted from bank”: Do not pay again. Check “Track Your Payment” — the amount will be credited to the government account regardless of the failure display.

“NEFT/RTGS payment made, but GAR-7 challan won’t generate”: Verify the UTR number was entered correctly against the transaction. Incorrect UTR entry is the most common cause.

“Selected wrong Purpose/PAO Code during payment”: Review carefully before final submission — this detail is the depositor’s responsibility to get right; the department isn’t obligated to correct it post-payment.

“Want a refund for a genuine error”: Raise this with your DDO within 15 days of the transaction, with proof of debit and GAR-6 documentation ready.

“Challan not available for download immediately after payment”: This is expected — wait the standard 2-day processing window before attempting download.

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FAQ

What is BharatKosh? The Non-Tax Receipt Portal (NTRP) — a Ministry of Finance initiative letting citizens and corporates deposit non-tax government dues (RTI fees, spectrum charges, fines, student form purchases, etc.) across all central ministries through one platform.

My payment shows “Failure” but money was deducted — what should I do? Do not re-attempt payment. Check “Track Your Payment” on the portal — the amount is credited to the government account regardless of the failure page shown.

How long do I have to request a refund? 15 days from the transaction date, raised directly with the concerned DDO.

Can I pay via NEFT/RTGS if I don’t have Net Banking access? Yes — register specifically as a NEFT-based user, generate the Challan/Deposit Slip, complete the bank transfer, then enter the UTR number on BharatKosh to complete tracking.

When can I download my Challan after payment? 2 days after the transaction date.

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Official Links

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Knowing not to re-pay after a failure-page display — and instead checking actual transaction status first — is the single most valuable thing to understand before using this portal, given how often this exact scenario causes unnecessary duplicate payments.

If you’re using BharatKosh for any government payment, always check “Track Your Payment” before assuming a failed transaction needs to be repeated — and keep your UTR number handy if paying via NEFT/RTGS.

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