Private hospital. Emergency surgery. Bill: ₹1.8 lakh.
The patient’s family had no cash. They had one card.
Swasthya Sathi Card.
Cashless admission. Surgery done. Discharge. Bill: ₹0.
This is what ₹5 lakh annual health coverage means for 2.45 crore West Bengal families.
স্বাস্থ্যসাথী প্রকল্পে আমার পরিবারের চিকিৎসা বিনামূল্যে হয়েছে। (My family’s treatment was done free of cost under Swasthya Sathi scheme.)
Swasthya Sathi (স্বাস্থ্যসাথী) — West Bengal Government’s universal health insurance scheme. Launched 2016. Covering 2.45 crore families — 8.51 crore people. ₹5 lakh per family per year — cashless — at 2,800+ empanelled hospitals across India. Card issued in the woman’s name — family head.
💡 Quick Answer (দ্রুত উত্তর): Status Check: 👉 swasthyasathi.gov.in Card Download: swasthyasathi.gov.in → Card Download → Aadhaar/Mobile Apply: Nearest Duare Sarkar Camp / BSK / swasthyasathi.gov.in URN: Unique Registration Number — status check ke liye Helpline: 1800-111-009 (Toll Free) | 14555 Last Verified: June 9, 2026
⚡ 2026 Key Updates: ✅ Ayushman Bharat + Swasthya Sathi — both running simultaneously ✅ 2,800+ hospitals empanelled — 200 new in 2026 (North Bengal focus) ✅ Real-time tracking — IT upgrade 2026 ✅ Pre-existing diseases covered from Day 1 ✅ No income limit — all WB residents eligible
Swasthya Sathi vs Ayushman Bharat — 2026 Update
Important 2026 development — BJP government announced both schemes will run:
| Swasthya Sathi | Ayushman Bharat PM-JAY | |
|---|---|---|
| Coverage | ₹5 lakh/family/year | ₹5 lakh/family/year |
| Eligibility | All WB residents | Income/criteria based |
| Card | State — woman’s name | Central — PMJAY card |
| Hospitals | 2,800+ WB empanelled | National network |
| Income limit | None — universal | Yes — criteria apply |
⚡ Swasthya Sathi continues — no existing scheme stopped। Those ineligible for Ayushman Bharat = Swasthya Sathi covers them।
Key Features — স্বাস্থ্যসাথীর সুবিধা
| Feature | Details |
|---|---|
| Coverage | ₹5 lakh/family/year |
| Card holder | Family’s female head |
| Treatment | Cashless — IPD + OPD |
| Pre-existing | Covered from Day 1 |
| Hospitals | 2,800+ empanelled — pan-India |
| Renewal | Annual — automatic |
| Cost | Free — no premium |
Status Check — URN / Aadhaar Se
Step 1: 👉 swasthyasathi.gov.in
Step 2: Homepage → “Check Your Online Status” click করুন
Step 3: Search method choose করুন:
| Method | Details |
|---|---|
| URN Number | Unique Registration Number — application জমার সময় মিলেছিল |
| Aadhaar Number | 12-digit — family head এর |
| Registration Number | Application reference number |
Step 4: Details enter করুন → “Search”
Step 5: Status + Card details screen এ দেখাবে
Status Meanings:
| Status | Bengali | Action |
|---|---|---|
| Registered | নিবন্ধিত | Card processing |
| Card Issued | কার্ড জারি ✅ | Download/collect |
| Pending | মুলতুবি | 2-3 weeks wait |
| Rejected | প্রত্যাখ্যাত | BSK centre visit |
Card Download — Digital Copy
Physical card না পেলে digital card download করুন:
Step 1: swasthyasathi.gov.in → “Card Download”
Step 2: Enter করুন:
- Aadhaar Number অথবা
- Registered Mobile Number
Step 3: OTP verify করুন
Step 4: “Download Card” → PDF save করুন
⚡ Downloaded digital card = valid at all empanelled hospitals — physical card এর মতোই।
How to Apply — কীভাবে আবেদন করবেন?
3 ways to apply:
1. Duare Sarkar Camp (সহজ পথ):
- Nearest Duare Sarkar camp এ যান
- Documents সঙ্গে নিন
- On-the-spot registration
- URN তৎক্ষণাৎ মিলবে
2. Bangla Sahayata Kendra (BSK):
- bsk.wb.gov.in → nearest BSK find করুন
- Documents দিন → operator apply করবে
- Free service
3. Online (swasthyasathi.gov.in):
Step 1: swasthyasathi.gov.in → Register
Step 2: Mobile OTP → District + Block + Ward select
Step 3: Family head (woman) Aadhaar details
Step 4: All family members add করুন
Step 5: Documents upload → Submit → URN মিলবে
Documents Required — প্রয়োজনীয় কাগজপত্র
| Document | Details |
|---|---|
| Aadhaar Card | All family members এর |
| Voter ID | WB address proof |
| Ration Card | Family proof |
| Passport Photo | Family head (woman) এর |
| Mobile Number | Active — OTP এর জন্য |
Using the Card at Hospital — কার্ড ব্যবহার
Emergency / Planned treatment:
- Empanelled hospital এ যান
- Swasthya Sathi card দেখান (physical or digital)
- Aadhaar biometric verify করুন (hospital kiosk এ)
- Cashless admission — treatment শুরু
- Discharge — bill ₹0 (coverage limit এর মধ্যে)
Hospital List: swasthyasathi.gov.in → “Hospital List” → District select → List download
Balance Check — কত টাকা বাকি?
₹5 lakh এর মধ্যে কত ব্যবহার হয়েছে:
swasthyasathi.gov.in → Login → “Card Balance” → URN / Aadhaar → Balance displayed
Swasthya Sathi Trap — Common Issues
Trap 1 — Hospital refusing card: Some private hospitals unofficially stopped accepting — citing reimbursement delays।
Fix: Government hospitals + public sector always accept। For private — call helpline 1800-111-009। File complaint if unjustly refused।
Trap 2 — Card in wrong name: Card should be in family’s senior woman’s name। Man’s name = issue at hospitals।
Fix: swasthyasathi.gov.in → Name correction request। BSK centre se help lein।
Trap 3 — Card not received — status shows “Issued”: Physical card delivery delayed।
Fix: Digital card download করুন — swasthyasathi.gov.in → Card Download → Aadhaar OTP।
Trap 4 — Duplicate enrollment: Already under CGHS/ECHS? Swasthya Sathi ineligible।
Fix: CGHS/ECHS coverage check karein। Ek hi central scheme allowed।
Checklist
☑ Aadhaar card — all family members এর ☑ WB voter ID / ration card — address proof ☑ Card in senior woman’s name — family head ☑ URN number noted — status tracking এর জন্য ☑ Digital card downloaded — swasthyasathi.gov.in ☑ Nearest empanelled hospital identified — hospital list checked
Frequently Asked Questions
Swasthya Sathi card status কীভাবে check করব? (স্বাস্থ্যসাথী স্ট্যাটাস)
swasthyasathi.gov.in → Check Your Online Status → URN / Aadhaar / Registration Number → Search → Status displayed।
Card download কীভাবে করব? (কার্ড ডাউনলোড)
swasthyasathi.gov.in → Card Download → Aadhaar Number → OTP → Download PDF। Digital card = physical card এর মতোই valid।
Swasthya Sathi তে কত টাকার চিকিৎসা পাওয়া যায়?
₹5 লাখ প্রতি পরিবার প্রতি বছর — cashless — 2,800+ empanelled hospitals এ।
2026 এ Ayushman Bharat এর সাথে কী হবে?
উভয় scheme একসাথে চলবে। Swasthya Sathi বন্ধ হচ্ছে না। যারা Ayushman Bharat এ eligible নন তারা Swasthya Sathi পাবেন।
Apply করতে কোথায় যাব?
Nearest Duare Sarkar Camp / BSK centre (bsk.wb.gov.in) অথবা swasthyasathi.gov.in এ online apply। সম্পূর্ণ বিনামূল্যে।
Card কার নামে হবে?
পরিবারের senior woman (মহিলা) এর নামে। পুরুষের নামে card হয় না।
Contact
| Contact | Details |
|---|---|
| Helpline | 1800-111-009 (Toll Free) |
| DMER Helpline | 14555 |
| BSK Centre | bsk.wb.gov.in → Nearest |
| Hospital Complaint | swasthyasathi.gov.in → Grievance |
Official Links
| Service | Link |
|---|---|
| Swasthya Sathi Portal | swasthyasathi.gov.in |
| BSK Locator | bsk.wb.gov.in |
| WB Health | wbhealth.gov.in |
| Helpline | 1800-111-009 |
Final Thought
Emergency surgery. ₹1.8 lakh bill. One card. Zero payment.
স্বাস্থ্যসাথী প্রকল্পে আমার পরিবারের চিকিৎসা বিনামূল্যে হয়েছে। (My family’s treatment was done free of cost under Swasthya Sathi scheme.)
For West Bengal families:
- Status: swasthyasathi.gov.in → Check Status → URN/Aadhaar
- Card download: swasthyasathi.gov.in → Card Download → Aadhaar OTP
- Apply: Duare Sarkar Camp / BSK / online
- Hospital refused? → Helpline 1800-111-009
- Card = woman’s name — family head
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