Priya from Coimbatore needed a community certificate for her college scholarship. Deadline: 3 days.
Sub-collector office queue: 2 hour wait. Token not available until next week.
Her friend told her: “Go to the nearest e-Sevai centre — 30 minutes.”
She went to the e-Sevai kiosk near her house. Gave her Aadhaar. The operator registered her CAN number. Applied for community certificate online.
Certificate delivered in 2 days. Scholarship submitted on time.
“இ-சேவை மையத்தில் 30 நிமிடத்தில் விண்ணப்பித்தேன் — 2 நாளில் சான்றிதழ் வந்தது।” (Applied at e-Sevai centre in 30 minutes — certificate came in 2 days.)
TN e-Sevai — Tamil Nadu e-Governance Agency’s (TNeGA) digital citizen services platform. 119+ services from Revenue, Social Welfare, TNEB, Agriculture, Motor Vehicles departments — all accessible at e-Sevai centres (10,443 centres) and online at tnesevai.tn.gov.in.
💡 Quick Answer (விரைவு பதில்): Citizen Online Portal: 👉 tnesevai.tn.gov.in Nearest e-Sevai Centre: Google Maps → “e-Sevai centre near me” CAN Number mandatory — register first at any e-Sevai centre or online Certificate Status: tnesevai.tn.gov.in → Track Application → Transaction ID Helpline: 18004256000 (Toll Free) | [email protected] Last Verified: June 8, 2026
⚡ 2026 Updates: ✅ January 2026 — TNeGA gets income tax exemption (Section 10(46)) ✅ Free e-Sevai centres reopening in GCC ward offices for poor students ✅ 119 services — including TNEB bill, traffic challan, e-Pass ✅ EFA Operators — Payil e-Sevai Learning Course mandatory (2026) ✅ Project Monitoring Tool — 370 infrastructure projects tracked
TNeGA vs e-Sevai vs e-District TN — Confusion Clear
Three portals — three different uses:
| Portal | URL | For |
|---|---|---|
| e-Sevai (TNeGA) | tnesevai.tn.gov.in | 119 services via CSCs/online — Revenue + Social Welfare |
| e-District TN | tnedistrict.tn.gov.in | Revenue certificates — Income, Community, Nativity |
| TNEGA Main | tnega.tn.gov.in | Agency website — info, project monitoring |
⚡ For certificates: Both e-Sevai and e-District work. e-Sevai = through CSC operator. e-District = directly online yourself.
CAN Number — What Is It? Why Mandatory?
CAN = Citizen Account Number — your unique profile in TNeGA’s citizen database.
Why needed: When you apply for any service, CAN links your Aadhaar, name, address — so you don’t fill details every time.
One CAN = lifelong — register once, use for all services forever.
Register CAN Online:
Step 1: 👉 tnesevai.tn.gov.in/citizen/portallogin.aspx
Step 2: “Sign Up” → Enter:
- Mobile Number → OTP verify
- Name, Date of Birth, Gender
- Aadhaar Number
- Address — District, Taluk, Village
Step 3: Submit → CAN Number generated → Note it down
Register CAN at e-Sevai Centre:
Walk in → Tell operator “CAN registration” → Aadhaar + mobile → 5 minutes → Done
Online Services — Step by Step
Step 1: tnesevai.tn.gov.in → “Citizen Login”
Step 2: Mobile Number → OTP → Login
Step 3: Select department → Select service
Step 4: CAN number auto-fills your details → Fill service-specific info
Step 5: Documents upload → Submit → Transaction ID note karein
Step 6: Status track karein → Certificate ready → Download ya e-Sevai centre se collect
119 Services — Key Ones Listed
Revenue Department (முக்கியமான சேவைகள்):
| Service | Tamil | Time |
|---|---|---|
| Community Certificate | சமுதாய சான்றிதழ் | 2-7 days |
| Income Certificate | வருமான சான்றிதழ் | 2-7 days |
| Nativity Certificate | பூர்வீக சான்றிதழ் | 2-7 days |
| No Graduate Certificate | படிப்பறிவின்மை சான்றிதழ் | 3-7 days |
| Legal Heir Certificate | சட்டப்பூர்வ வாரிசு | 7-15 days |
| Agricultural Income Certificate | 3-7 days |
Social Welfare Department:
| Service | Details |
|---|---|
| Deserted Women Certificate | Legal status proof |
| Differently Abled Certificate | Disability proof |
| Widow Certificate |
Other Services:
| Service | Portal |
|---|---|
| TNEB bill payment | Via e-Sevai |
| Traffic e-Challan payment | Via e-Sevai |
| Driving licence services | Via e-Sevai |
| Old age pension | Via e-Sevai |
| Agriculture services | Via e-Sevai |
Certificate Download — After Approval
Method 1 — Online:
tnesevai.tn.gov.in → Citizen Login → My Applications → Select application → Download Certificate
Method 2 — e-Sevai Centre:
Carry Transaction ID receipt → Nearest e-Sevai centre → Operator prints certificate
Method 3 — SMS Link:
When certificate is ready → SMS with download link → Click → PDF download
Application Status Check
Step 1: tnesevai.tn.gov.in → “Track Application”
Step 2: Transaction ID enter karein → Submit
Status Meanings:
| Status | Tamil | Action |
|---|---|---|
| Submitted | சமர்ப்பிக்கப்பட்டது | Processing |
| Under Scrutiny | ஆய்வில் உள்ளது | Tahsildar checking |
| Approved ✅ | அங்கீகரிக்கப்பட்டது | Download ready |
| Rejected | நிராகரிக்கப்பட்டது | Reason → Reapply |
| Field Enquiry | கள விசாரணை | Officer will visit |
Find Nearest e-Sevai Centre
10,443 centres across Tamil Nadu:
Method 1: Google Maps → Search “e-Sevai centre” → Nearest result
Method 2: tnesevai.tn.gov.in → Centre Locator → District → List
Method 3: Call 18004256000 → Tell district → Centre address given
⚡ GCC ward offices — Greater Chennai Corporation areas — free e-Sevai centres reopening 2026 for poor students।
The e-Sevai Trap — Common Mistakes
Trap 1 — Going without CAN number: Operator cannot process application without CAN। Queue wasted।
Fix: Register CAN online first — tnesevai.tn.gov.in → Sign Up। Or first thing at centre।
Trap 2 — Unofficial e-Sevai shops charging extra: Official service charge is fixed। Some shops overcharge।
Fix: Check official fee list at tnesevai.tn.gov.in। Refuse extra charges। Helpline: 18004256000।
Trap 3 — Wrong centre for certificate collection: Certificate can only be collected from the centre where you applied।
Fix: Note down centre name when applying। Go to same centre for collection।
Trap 4 — e-District vs e-Sevai confusion: Applied on e-District but looking for status on e-Sevai — won’t match।
Fix: Each portal has its own status check. e-District: edistricts.tn.gov.in/revenue/status.html। e-Sevai: tnesevai.tn.gov.in → Track Application।
Documents Required
| Document | When Needed |
|---|---|
| Aadhaar Card | Mandatory for CAN + all services |
| Ration Card | Community/Income/Nativity certificates |
| School Certificate | Community + Age proof |
| Passport Photo | Most certificates |
| Previous Certificate | For renewals |
Checklist — Before Visiting e-Sevai Centre
☑ CAN Number registered — tnesevai.tn.gov.in or at centre ☑ Aadhaar card — original + photocopy ☑ Ration card — original + photocopy ☑ School certificate — if needed ☑ Passport photo — 2 copies ☑ Transaction ID noted — for status tracking
Frequently Asked Questions
TN e-Sevai centre mein kaunsi services milti hain? (இ-சேவை மையத்தில் என்ன சேவைகள் கிடைக்கும்?)
119 services — Community, Income, Nativity, Legal Heir, No Graduate certificates + TNEB bill payment, traffic challan, driving licence, old age pension, agriculture certificates and more.
CAN number kya hai aur kaise banayein?
CAN = Citizen Account Number — TNeGA ka unique profile ID। tnesevai.tn.gov.in → Sign Up → Mobile OTP + Aadhaar → CAN generated। Ya nearest e-Sevai centre mein 5 minutes mein।
Certificate status check kaise karein? (சான்றிதழ் நிலை எவ்வாறு சரிபார்ப்பது?)
tnesevai.tn.gov.in → Track Application → Transaction ID enter → Submit → Status displayed।
Online apply kar sakte hain ya centre jaana padega?
Both options available। Online: tnesevai.tn.gov.in → Citizen Login। Offline: nearest e-Sevai centre।
e-Sevai aur e-District TN mein kya fark hai?
e-Sevai = 119 services via CSC operators + online। e-District TN = Revenue certificates only — directly online। Both valid — different portals।
Certificate download kaise karein?
tnesevai.tn.gov.in → Citizen Login → My Applications → Download। Ya SMS link se। Ya same e-Sevai centre se print।
Contact
| Contact | Details |
|---|---|
| TNeGA Helpline | 18004256000 (Toll Free) |
| [email protected] | |
| Address | 807, 7th Floor, PT Lee Building, Anna Salai, Chennai-600002 |
Official Links
| Service | Link |
|---|---|
| e-Sevai Citizen Portal | tnesevai.tn.gov.in |
| Citizen Login | tnesevai.tn.gov.in/citizen |
| TNeGA Main | tnega.tn.gov.in |
| Helpline | 18004256000 |
Final Thought
Priya — e-Sevai centre, 30 minutes, community certificate in 2 days. Scholarship submitted on time.
“இ-சேவை மையத்தில் 30 நிமிடத்தில் விண்ணப்பித்தேன் — 2 நாளில் சான்றிதழ் வந்தது।” (Applied at e-Sevai centre in 30 minutes — certificate came in 2 days.)
For Tamil Nadu residents:
- CAN Number first — tnesevai.tn.gov.in → Sign Up
- Online: tnesevai.tn.gov.in → Citizen Login → Select service
- Offline: Nearest e-Sevai centre — Aadhaar + documents
- Status: tnesevai.tn.gov.in → Track Application → Transaction ID
- Helpline: 18004256000
Related Articles
- TN e-District 2026 — Certificate Apply & Status
- TNEB Reading Details 2026 — Bill Check
- TNPDS Ration Card Status 2026
- TNVelaivaaippu Registration 2026 — Employment
